Since the introduction of COVID-19, making purchases of goods or services through the internet is now as simple and pleasurable an experience as enjoying a cup of coffee first thing in the morning. Because of this shift in the way we purchase, online reviews have emerged as the new gold standard by which customers evaluate a company’s product or service.
When a company starts getting unjustified unfavorable reviews on online sites like Google My Business, this is the first sign of a problem. It may be because of a client who is too hostile or because of a former worker who wants to smear the company’s name. These negative evaluations may lead to a loss of customers and financial loss, as well as a ruined reputation and sometimes even legal action.
Google is the most widely used web service in the world. It offers chat, file management, and online review services in addition to being a search engine, so it’s not just a search engine. You will get into many problems if you do not immediately begin aggressively controlling your online reputation on Google.
If You Get Assistance From A Trained Specialist, Doing So Is Simple
If one negative review is all it takes to ruin a company’s image, then one would think that Google would provide some defense against such assaults or, at the very least, make it possible for consumers to delete unjust evaluations. However, this is not the case with Google. Google does not provide users the option to conceal or remove nasty comments, regardless of how unfair, hurtful, or defamatory the comments may be.
At least not in a public manner. Some methods are entirely within the law that may permanently erase a review, but doing so is laborious and time-consuming. In addition, the outcomes are not one hundred percent definite, which may be a source of incredible frustration. To your good fortune, our company specializes in removing negative reviews from Google and other online directories of reviews.
Even If You Only Get Rid Of One Review, It May Make A Difference In Your Overall Score
Since mathematics does not lie, we will let the facts do the talking instead. The following are some illustrations drawn from actual occurrences: A Google My Business profile with a total of 43 reviews, of which eight are rated as one star and 35 are rated as five stars, has an overall average rating of 4.3 stars (rounded from 4.2558). See what happens if we google rezension löschen (delete google review).
In Addition To That, It Boosts Your Revenue
It may seem unbelievable, but research published in the Harvard Business Review demonstrates that companies may raise their revenue by up to 5% for every star added to a conventional rating of five stars. This is because 97% of consumers in today’s market check out a brand’s reviews before buying a product or service.
An estimated single bad review may lead a business to lose up to 30 customers on average. Taking action to manage your Google reviews may have a significant positive impact on your company. Contact us using the form that can be found at the bottom of the page to get started viewing the changes right away.